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skip to navigation desmond kuek – smrt ceo president and group ceo, smrt corporation ltd. home return to content desmond kuek home about gallery videos february 23, 2018 interview with desmond kuek at asia pacific rail 2017 what are some of the latest technologies that smrt is looking to adopt to improve service reliability and passenger experience? read on to find out what mr desmond kuek, president and group ceo at smrt corporation ltd, shared at the asia pacific rail 2017. 1) the focus will remain on reliability and customer experience. as urbanisation and population grows, public transport needs will continue to be a dominant issue. the most cost-effective and environmentally sustainable solutions are usually to be found in mass rapid transit rail systems. it is expected that this will continue to be the solution of choice for many cities in the foreseeable future, hence much emphasis will be placed on systems, processes, and technologies needed for rail asset owners and operators to provide affordable and quality transport services to commuters. end-to-end connectivity for public transport journeys will be even more important. many cities already have good connectivity for trunk nodes, but typically missing is that first mile connectivity to the nearest mrt node and the last mile connectivity from the mrt node to the destination point for the commuter. there is great interest and innovation through ict with new modes of transportation and third party mobile applications – for mobility as a service to commuters. the aim is to make transport journeys seamless across various public and private, including personal mobility, modes – so that commuter choice based on time and affordability for their journey – can be better discerned. 2) at the rail engineering end of technology, smrt is looking to invest in condition monitoring, and how data can be collected, collated and analysed with a view to meaningful decision-making for more predictive maintenance. smrt is interested in sensors, sense-making and the way in which information can flow wirelessly and in real-time back to decision or control centres that can make those meaningful decisions in a time-relevant way for safety and reliability. in the face of an aging workforce, smrt is also looking at technology to make the workplace more productive and efficient. innovations with robotics and drones that can help in physically demanding areas where maintenance activities are mundane, hazardous or not so easily accessible. a third area of technology exploration is with commuter touch-points, such as passenger information systems, payment systems, and to facilitate inclusiveness in the community. 3) a lot of smrt’s current challenges have to do with enhancing the reliability of the trains network as the systems age. the oldest lines are now 30 years old, and renewal of all the component systems have begun and are expected to be completed in the next 1-2 years. this includes sleeper replacement, upgrading the third rail and power systems, and introducing a new cbtc signaling system. trains are also being progressively overhauled for better reliability. the challenge is doing all these upgrading works while the system is still running live. there are only 3 hours every night to get all these engineering works done in time before commuter service starts at dawn the next day. work is done under tremendous time pressure, and there is a need to plan and resource the activities well in order to fully optimize track access. and most importantly, to ensure, in all the intensity of work, the highest level of safety for our workers and commuters. desmond kuek 0 comments admin february 28, 2017 ambitious rail reliability – desmond kuek wondering what the experts have to say about rail reliability in singapore? this straits times news article quotes smrt ceo and group president, desmond kuek and national university of singapore transport researcher lee der-horng. also quoted is hong kong polytechnic university transport practice professor lee kang-kuen. read on to know about the prospects for rail reliability in singapore and how this would impact you as a commuter. here’s a summary of what smrt ceo, desmond kuek had to say in the very first singapore rail technology conference. in the context of singapore’s mrt: “the north-south and east-west mrt lines managed 144,000 train-km between disruptions in the first 10 months of this year. this was the best performance for the lines since 2012.” “the 2018 target of 400,000 train-km between disruptions is an ‘ambitious aspirational target’ for the mrt network here. what this means, is that our trains cumulatively travel no less than 10 times around the equator, or more than 4,000 times across the length of our north-south and east-west lines, before incurring a single delay of more than five minutes”. desmond kuek also added that only a small handful of rail operators internationally have managed to hit such targets consistently. “smrt is working hard to achieve the target and is ‘encouraged by the steady progress already made’. this includes upgrading efforts such as the replacement of sleepers and third rails on the north-south and east-west lines, which is scheduled to be completed in the first quarter of next year. “these changes make smrt better able to provide safe and reliable service, without the burden of heavy and lumpy capital expenditures, and the distractions of meeting short-term earnings expectations.” smrt ceo, mr. desmond kuek also mentioned about the delisting of smrt from the singapore exchange earlier this month. another point was the introduction of the new rail financing framework last month. this transferred ownership of assets such as trains to the government. smrt ceo desmond kuek on ambitious rail reliability targets. these pointers indeed show promise for a more reliable and trustworthy commute for the citizens of singapore. desmond kuek , events , speech 0 comments admin february 15, 2017 8 positive changes to smrt – with ceo desmond kuek took the public transport and reached your destination on time? meet the man who has been largely instrumental in making this happen – smrt ceo and group president, desmond kuek. wondering what was the impact on singapore’s public transport after desmond kuek took office? here’s a compilation of an article featured on the news paper . this highlights 8 positive changes that have taken place since october 2012, when desmond kuek came on board. more technical staff at work: to highlight numbers – smrt’s team of technicians grew to 2,169 (21% increase). also, the number of engineers stands at 278 (59% increase). though the report didn’t explicitly mention benefits of employing more people with better technical knowledge, it sure showed improvements. fewer trains withdrawn due to faults: withdrawal rate refers to the percentage of trains withdrawn from service because of faults. this has come down from 3.3 for every 100,000 km operated in 2012 to 1.05 last year. desmond kuek said – “this is the lowest in seven years. and we are targeting to go even lower this year.” worn-out gear steadily being replaced: an ongoing project, this includes replacing wooden sleepers with concrete ones. as of january 2017, re-sleepering is 100% complete on the north-south and east-west lines. replacement of power-supplying third rail: did you know that the main cause of two massive breakdowns in 2011 was identified to be sagging sections of the third rail? another ongoing project, replacement of 3 rd rail is 71% complete on the north-south and 83% complete on the east-west lines, as of january 2017. shorter intervals for train signalling system: with this change in signalling, trains can arrive every 100 seconds. on the other hand, trains can currently arrive every 120 seconds. the re-signalling project is expected to be completed on the nsl in 2017 and on the ewl in 2018. overhaul older trains: these older trains will be fitted with n
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